System Service

Pulsar servicing and preventative maintenance interventions are important in keeping your system in top condition, prevention is better than cure.

Regular servicing and preventative maintenance help keep downtime to an absolute minimum, improving machine reliability and efficiency. A scheduled routine service typically takes 1 day with visits planned at a mutually convenient time.

Regular servicing protects your investment, ensuring better system condition and giving a higher treatment result. Pulsar offer a no fuss approach to servicing. We don’t charge high ridiculous fees for annual servicing contracts like most of our competitors.

Our systems are portable enough for our customers to either personally deliver the system to us for servicing or we can arrange to either collect your system or service your system at your premises.

The cheaper option is to personally deliver your system to us where our engineers will fully service your system the same day. There are many attractions available locally to visit while your system is being serviced. Fill in the form below to enquire about a service.




Pulsar System Training normally takes place at your premises , normally training days are organised after the delivery of your new system.

The training will consist of system operation function, up keep and treatment delivery and normally takes one day.

Applicator Service

When your small applicator reaches 25,000 flashes, the applicator should be fully serviced and measured for energy output this ensures continuing treatment results.

Some systems on the market will boast that their applicators can achieve up to 50,000 or even 100,000 flashes before service, if these systems output the energy required to kill the hair follicle the applicator internal flash lamp would never last.

The reason these systems can achieve over 25,000 flashes before service is mainly down to the poor energy deliverance, which results in poor treatment results or even up to 15 treatment sessions for your clients before any visible hair removal results.

We guarantee that the Pulsar IPL System will kill and absorb the follicle on every treatment carried out.The Pulsar System is a very effective machine with very high enegry outputs, the Pulsar System guarantees effective treatment results, this is why we need to service the applicators after 25,000 flashes.

Based on 25,000 flashes each applicator shot overhead charge to your salon is only 1.5 pence per flash. Applicators returned before 10 am on weekdays are fully serviced and available for return delivery on the following day.

To service your applicators please arrange for your applicator to be sent to the following address.

Pulsar Unit 15 Delta Lakes

The Avenue



SA15 2DR

Applicator Service 5cm² Applicator refurbishment 25,000 flashes 22cm² Applicator refurbishment 30,000 flashes Service includes the replacement of Flash Lamp Internal connectors Glass filter refurbishment/replacement All seals will be replaced Conduit replacement where needed Electrical safety test Pressure check Energy calibration Return delivery Working on a 48hr (within working week) turnaround.

All shots are guaranteed by us the manufacturer and designer of the Pulsar IPL systems. All parts quality checked hand built to Pulsar IPLs specification ensuring best quality. Brand new Applicators 5cm² Applicators- ( 25,000 flashes) 22cm² Applicators- (30,000 flashes) 1cm² Applicator-( 20,000 flashs) All Applicator refurbishments and new Applicators to be sent within 48 hours of receipt of order. Service includes the replacement of Flash Lamp, internal connectors ,Glass Internal Filter and all o ring seals. The internal cavity reflector and outer light guide is only replaced when required. Conduit breakage and water pipe discolouration is also replaced when required . All Service includes full energy calibration and electrical checks.